IT and digital leaders
Organisations planning a D365 programme, replacing a legacy CRM or ERP, modernising integrations or needing stronger ownership of an existing platform.
Dynamics 365
Deliver governed Dynamics 365 change from readiness to managed support.
Altiatech helps organisations assess, plan, migrate, implement and support Microsoft Dynamics 365 across CRM, ERP and Power Platform. We connect process, data, cloud, integration, user adoption and ongoing service management so D365 can land safely and keep improving after go-live.
Readiness
CRM migration
ERP implementation
Power Platform
Managed support
What this means
Treat Dynamics 365 as a connected business change programme.
The technology matters, but the business outcome depends on process, data, integrations, ownership, user adoption and the operating model after go-live.
Reduce delivery and adoption risk
Without process clarity, data quality, integration control and managed support, D365 can go live without delivering its full operational or financial value.
One route from readiness to optimisation
A structured approach covering assessment, roadmap, migration, implementation, integration, onboarding, support and continual improvement.
D365 deliverables
From assessment to migration, implementation and live support.
Each workstream can be scoped independently or combined into a wider Dynamics 365 transformation and managed service.
D365 Readiness Assessments
Establish the current position, constraints, dependencies and route forward before committing to delivery.
- Process mapping
- Integration review
- Risk and dependency analysis
- Cloud adoption roadmap
CRM Migrations
Move legacy CRM services into Dynamics 365 cloud with controlled data, integration and adoption planning.
- Legacy-to-D365 transition
- Data migration
- Integration modernisation
- User adoption planning
ERP Implementations
Deliver Dynamics 365 ERP capability through a structured discovery, build, test and go-live approach.
- Finance
- Supply Chain
- Business Central
- Testing and cutover
Power Platform Integration
Extend D365 with low-code applications, workflows, reporting and targeted process automation.
- Power Apps
- Power Automate
- Power BI
- Workflow automation
Managed D365 Support
Keep the platform stable, supported and improving after go-live through accountable service ownership.
- Hypercare
- Release management
- Training and monitoring
- Performance tuning
ALTRO™ application
Dynamics 365 delivery mapped to the full lifecycle.
ALTRO™ connects assessment, leadership, transformation, live operation and continual optimisation so D365 is governed as a business service rather than treated as a one-off implementation.
Assess
Establish the readiness, process, data and dependency baseline, including risks and required business outcomes.
Lead
Define the roadmap, governance, target architecture, ownership model and delivery priorities.
Transform
Deliver CRM migration, ERP build, integrations, data movement, testing and adoption activity.
Run
Provide hypercare, release management, monitoring, support and accountable service governance.
Optimise
Improve training, adoption, performance, workflows, reporting and platform value over time.
How it works
A controlled route from requirement to live service.
The exact route depends on whether the priority is readiness, migration, implementation, integration or ongoing support.
Delivery governance
Keep business outcomes, data, integrations and adoption connected.
Altiatech brings technical delivery and service governance together so decisions remain visible, dependencies are controlled and the platform is prepared for ongoing operation.
Understand the estate
Review current processes, platforms, data, integrations, contracts, pain points and desired outcomes.
Shape the roadmap
Agree scope, target architecture, governance, responsibilities, priorities and success measures.
Build, migrate and integrate
Configure the platform, move data, modernise integrations, test processes and prepare users.
Move into service safely
Complete cutover, hypercare, knowledge transfer, operational readiness and support onboarding.
Optimise the platform
Manage releases, monitor performance, improve adoption and prioritise further workflow or reporting improvements.
Maintain accountability
Use service reviews, reporting, risk control and a visible improvement backlog to keep D365 aligned to business needs.
Buyer outcomes
What stronger D365 delivery should enable.
The objective is not simply to launch the platform. It is to improve control, service quality, adoption and the value delivered by business processes.
Clearer roadmap
Better visibility of scope, dependencies, priorities, governance and the route from current state to target platform.
Lower delivery risk
Controlled data migration, integration management, testing, service readiness and adoption planning.
Stronger operational ownership
Defined support, release management, monitoring, reporting and escalation after go-live.
Continual improvement
Ongoing training, workflow enhancement, performance tuning, reporting and platform optimisation.
Questions before you start
Common questions about Dynamics 365 delivery.
A first conversation can clarify whether the right starting point is readiness, migration, implementation, integration or managed support.
Can Altiatech assess an existing Dynamics 365 environment?
Yes. A readiness or health assessment can review processes, integrations, data, governance, support arrangements, risks and improvement priorities.
Can legacy CRM data and integrations be migrated?
Yes. The migration scope can include data mapping, cleansing, migration planning, integration modernisation, testing and user adoption activity.
Which Dynamics 365 ERP products can be supported?
The capability includes Dynamics 365 Finance, Supply Chain and Business Central, with the precise scope confirmed during discovery and solution design.
How does Power Platform fit with Dynamics 365?
Power Apps, Power Automate and Power BI can extend D365 with low-code applications, workflow automation, dashboards and targeted process improvements.
What happens after go-live?
Managed support can include hypercare, release management, monitoring, training, performance tuning, issue escalation and a prioritised improvement backlog.
Can managed support be provided for an existing implementation?
Yes. Managed support can be scoped for an existing D365 environment, subject to an initial service assessment, documentation review and onboarding plan.
Start a conversation
Plan the right Dynamics 365 route before delivery begins.
Talk to Altiatech about D365 readiness, CRM migration, ERP implementation, Power Platform integration or managed support.