Understand the position
Assess
Establish the current estate, risks, dependencies, opportunities and desired business outcomes.
Typical outputs
- Current-state assessment
- Risk and dependency view
- Prioritised opportunities
Complete service portfolio
Technology services from strategy and architecture to managed operation.
Altiatech helps organisations plan, modernise, secure, operate and continually improve technology. Explore the complete service portfolio across strategy, cloud, infrastructure, networks, applications, data, AI, cyber security, identity, resilience, workplace technology, service operations and cost control.
Our core technology services
The complete Altiatech service portfolio.
Fifteen core services covering technology strategy, modernisation, security, workplace enablement, business applications, data, resilience and managed operations. Each capability can be engaged individually or combined into a wider transformation and service model.
One connected portfolio
Clear services for every stage of the technology lifecycle.
15
Core service pillars
5
Connected capability groups
ALTRO™
One delivery methodology
01
Advise & Govern
Strategy & Governance
Aligns technology investments, policies and decision-making with business objectives.
Explore service
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02
Build & Modernise
Infrastructure & Cloud Platforms
Provides the foundational compute, storage, cloud and hosting services that support business operations.
Explore service
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03
Build & Modernise
Network & Connectivity
Delivers secure and reliable connectivity between users, devices, applications and locations.
Explore service
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04
Secure & Resilient
Cyber Security
Protects systems, data, services and identities through security controls, monitoring and risk management.
Explore service
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05
Enable People
End User Computing
Enables employees to work effectively through managed devices, collaboration tools and workplace technology.
Explore service
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06
Build & Modernise
Applications & Integration
Supports business processes through applications, software platforms and system integrations.
Explore service
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07
Build & Modernise
Data & Analytics
Ensures data is managed, governed and used to deliver reporting, insight and informed decision-making.
Explore service
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08
Run & Optimise
Licensing & Asset Management
Optimises technology investments through effective management of software licences, subscriptions and IT assets.
Explore service
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09
Advise & Govern
Compliance & Regulatory Management
Ensures adherence to legal, regulatory, contractual and industry compliance requirements.
Explore service
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10
Run & Optimise
Service Management & Operations
Delivers reliable IT services through support, monitoring, incident management and operational excellence.
Explore service
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11
Secure & Resilient
Business Continuity & Resilience
Maintains critical business operations during disruption through recovery, backup and resilience planning.
Explore service
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12
Advise & Govern
Architecture & Innovation
Guides technology standards, future-state design, modernisation and innovation initiatives.
Explore service
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13
Enable People
AI Readiness & Adoption
Assesses organisational readiness for AI and supports deployment, governance, adoption and value realisation.
Explore service
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14
Enable People
Dynamic Resourcing
Provides skilled technology resources where and when they are needed to strengthen internal capability and delivery capacity.
Explore service
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15
Build & Modernise
Microsoft Dynamics 365
Supports D365 readiness, migration, implementation, integration, adoption and ongoing managed support.
Explore service
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One portfolio, multiple starting points: engage Altiatech for a focused service requirement or connect several capabilities through ALTRO™ to assess, lead, transform, run and optimise the wider technology environment.
Explore the service groups →Service group 01 | Advise & Govern
Set direction, establish control and create a clear route to delivery.
Altiatech helps organisations align technology decisions with business priorities, risk appetite and operational needs. We establish the strategy, architecture, governance and delivery controls required before major commitments are made.
What this service group delivers
A governed path from the current estate to an agreed target operating model.
Clear priorities
Investment aligned to business outcomes.
Accountable decisions
Defined ownership and decision rights.
Controlled risk
Evidence, assurance and compliance built in.
Delivery confidence
Roadmaps that are realistic and run-ready.
Direction & control
01Strategy & Governance
Align technology investment, policies, priorities and decision-making with organisational objectives and measurable outcomes.
What this can include
- Technology strategy and prioritised roadmap
- Governance model, decision rights and reporting
- Investment planning and business case support
Explore Strategy & Governance
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Future-state design
02Architecture & Innovation
Define technology standards, target architectures and modernisation pathways while assessing innovation against value, risk and operational fit.
What this can include
- Current-state and target-state architecture
- Technology standards and design authority
- Innovation assessment and modernisation roadmap
Explore Architecture & Innovation
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Risk & assurance
03Compliance & Regulatory Management
Support legal, regulatory, contractual and industry obligations through clearer controls, evidence, risk management and assurance activity.
What this can include
- Compliance and control-gap assessments
- Policy, evidence and audit-readiness support
- Technology risk and supplier assurance
Explore Compliance & Regulatory Management
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Controlled delivery
04Programme Delivery & Change
Turn approved strategies into controlled programmes with clear scope, ownership, dependencies, adoption planning and service readiness.
What this can include
- Programme governance, PMO and delivery controls
- Organisational change and adoption planning
- Service transition, onboarding and readiness
Explore Programme Delivery & Change
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Not sure where to start?
Begin with an assessment of the current estate, risks, priorities and desired outcomes. Altiatech can then define the governance, architecture and roadmap needed for the next stage.
Service group 02 | Build & Modernise
Modernise the platforms, applications and data foundations that support the organisation.
Altiatech designs and delivers secure, supportable technology environments across infrastructure, cloud, connectivity, applications, integration, data and Dynamics 365. Modernisation is planned around business priorities, operational ownership and long-term value.
Connected modernisation
One architecture across platforms, connectivity, applications and data.
Each capability can be delivered individually or combined into a wider transformation programme, with security, governance, migration and service readiness considered from the outset.
Foundation 01
Cloud & Infrastructure
Foundation 02
Network & Connectivity
Foundation 03
Applications & Integration
Foundation 04
Data & Analytics
Foundation 05
Dynamics 365
Compute, storage & hosting
01Infrastructure & Cloud Platforms
Design, migrate and modernise the compute, storage, hosting and cloud platforms required to support secure and reliable business operations.
What this can include
- Cloud and infrastructure readiness assessments
- Landing zones, migration and platform modernisation
- Hybrid infrastructure, governance and operational handover
Explore Infrastructure & Cloud Platforms
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Secure connectivity
02Network & Connectivity
Provide secure, resilient and manageable connectivity between users, locations, devices, applications, cloud environments and external services.
What this can include
- Network assessment, architecture and remediation
- LAN, WAN, Wi-Fi, SD-WAN and cloud connectivity
- Network security, monitoring and resilience planning
Explore Network & Connectivity
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Business systems
03Applications & Integration
Modernise the applications, software platforms, interfaces and workflows that support business processes and connect the wider technology estate.
What this can include
- Application portfolio and dependency assessment
- Application modernisation, migration and rationalisation
- API, workflow and systems integration design
Explore Applications & Integration
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Information & insight
04Data & Analytics
Improve how data is structured, governed, protected and used so reporting, analytics, automation and AI can operate on stronger foundations.
What this can include
- Data maturity, quality and governance assessments
- Data platform, reporting and analytics modernisation
- Microsoft Fabric, Power BI and AI data readiness
Explore Data & Analytics
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CRM, ERP & Power Platform
05Microsoft Dynamics 365
Assess, migrate, implement and support Dynamics 365 environments across CRM, ERP and Power Platform, with structured delivery from discovery through go-live and ongoing optimisation.
Explore Microsoft Dynamics 365
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Core Dynamics 365 services
- D365 readiness assessments and adoption roadmaps
- CRM migrations, data migration and integration modernisation
- ERP implementation across Finance, Supply Chain and Business Central
- Power Apps, Power Automate and Power BI integration
- Hypercare, release management and managed D365 support
Planning a platform or application modernisation programme?
Start by assessing the current estate, dependencies, business priorities and operational constraints. Altiatech can then define a practical architecture, migration sequence and delivery roadmap.
Service group 03 | Secure & Resilient
Protect access, reduce cyber risk and keep critical services recoverable.
Altiatech combines cyber security, identity governance and operational resilience to protect systems, data, users and services. Controls are designed around business risk, regulatory obligations and the ability to respond and recover when disruption occurs.
Connected protection model
Prevent where possible. Detect early. Respond clearly. Recover with confidence.
Security is treated as an operating capability rather than a collection of isolated tools, connecting identity, monitoring, response, recovery and continual improvement.
Control 01
Protect identities, devices and data
Prevent
Control 02
Monitor threats and control effectiveness
Detect
Control 03
Contain incidents and coordinate response
Respond
Control 04
Restore services and improve resilience
Recover
Protection and response
01
Managed Cyber Security
Protect systems, users and data through practical controls, continuous monitoring, incident response and a clear programme of security improvement.
Typical deliverables
- Security posture, risk and control assessments
- Threat monitoring, alert management and incident response
- Endpoint, email, cloud and data protection improvements
- Security reporting, remediation planning and governance
Explore Managed Cyber Security
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Identity and access
02
Identity & Access Management
Strengthen access control across employees, suppliers, administrators, applications and AI-enabled workflows, with clearer ownership and auditability.
Typical deliverables
- Identity and access maturity assessments
- Joiner, mover and leaver process improvement
- Privileged access, conditional access and MFA controls
- Identity governance, access reviews and role design
Explore Secure Identity
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Continuity and recovery
03
Business Continuity & Resilience
Maintain critical operations during disruption through recoverability planning, backup assurance, continuity procedures and tested service restoration.
Explore resilience services
→
Typical deliverables
- Business impact and service criticality assessments
- Backup, recovery and disaster recovery reviews
- Recovery objectives, runbooks and escalation plans
- Continuity exercises, recovery testing and evidence
- Resilience improvement roadmaps and governance
Unsure where the greatest security or resilience exposure sits?
Begin with a focused assessment across cyber controls, identity, backup, recovery and operational readiness, then prioritise improvements by business risk and service criticality.
Service group 04 | Enable People & Adoption
Give people the technology, skills and support needed to work effectively.
Altiatech connects workplace technology, AI readiness and flexible specialist capability so that new tools are usable, governed and adopted in day-to-day operations. The focus is not simply deployment, but sustained productivity and measurable value.
Connected adoption model
Prepare the environment. Enable users. Support adoption. Embed improvement.
Technology creates value when the platform, permissions, user experience, training and operating support work together. We connect these elements into one practical adoption path.
Stage 01
Assess readiness, needs and adoption barriers
Prepare
Stage 02
Configure secure tools and workplace foundations
Enable
Stage 03
Build confidence through guidance and practical use cases
Adopt
Stage 04
Measure usage, value and continual improvement
Embed
Modern workplace
01
End User Computing
Enable secure and productive working through managed devices, Microsoft 365, collaboration tools, virtual desktops and responsive workplace support.
Typical deliverables
- Device, desktop and workplace technology assessments
- Microsoft 365, Teams and collaboration enablement
- Endpoint management, configuration and secure access
- Windows 365, virtual desktop and remote working support
- User support, experience monitoring and improvement
Explore End User & Productivity
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Flexible capability
03
Dynamic Resourcing
Add skilled technology resources where and when they are needed, from specialist project support to interim capability and managed delivery capacity.
Typical deliverables
- Technical specialists aligned to defined outcomes
- Project, migration and transformation resource
- Interim operational and service management capacity
- Flexible team augmentation and delivery support
- Knowledge transfer and capability uplift
Explore Dynamic Resourcing
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AI readiness and value
02
AI Readiness & Adoption
Assess organisational readiness for AI, identify valuable use cases and move from early experimentation to governed adoption, measurable productivity and controlled scale.
Explore AI Accelerator
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Typical deliverables
- AI readiness, maturity and opportunity assessments
- Copilot, automation and workflow use-case discovery
- Data, identity, security and governance readiness
- Pilot design, user enablement and adoption support
- Responsible AI controls, policy and oversight
- Value measurement, roadmap and scale planning
Need to improve productivity or prepare the organisation for AI?
Start with a focused workplace and adoption assessment to identify platform gaps, user friction, priority use cases and the practical support required to move forward safely.
Service group 05 | Run & Optimise
Operate technology reliably, control investment and improve value over time.
Altiatech combines day-to-day service ownership with operational visibility, asset and licence control, and Aquila-powered FinOps. The result is a managed operating rhythm that helps organisations improve reliability, accountability and cost confidence.
Connected operating model
Support services. Monitor performance. Govern decisions. Improve continuously.
Live technology environments need more than reactive support. We connect service ownership, operational evidence, financial control and continual improvement into one accountable management cycle.
Stage 01
Own support, escalation and service responsibilities
Support
Stage 02
Track service health, usage, risk and spend
Monitor
Stage 03
Apply governance, reporting and decision controls
Govern
Stage 04
Prioritise improvements across performance and cost
Optimise
Service Management & Operations
01
Run reliable IT services with clearer ownership and control.
Deliver structured support, monitoring, incident management, reporting and continual service improvement across live technology environments.
Typical deliverables
- Service desk, operational support and escalation management
- Monitoring, service reporting and structured review meetings
- Incident, problem, change and continual improvement routines
Explore Managed Services
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Licensing & Asset Management
02
Manage licences, subscriptions and technology assets more effectively.
Improve lifecycle visibility, renewal planning, allocation and accountability across software subscriptions, licences, devices and wider IT assets.
Typical deliverables
- Licence, subscription and asset inventory baselining
- Usage, ownership, renewal and entitlement reviews
- Allocation, lifecycle and optimisation recommendations
View licensing capability
→
FinOps & Technology Cost Optimisation
03
Turn cloud, AI and licensing visibility into governed action.
Altiatech combines managed service expertise with Aquila-powered visibility, forecasting and optimisation to improve financial control across cloud, AI workloads and Microsoft licensing.
Explore Cost, AI & Licensing Optimisation
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Typical deliverables
- Cloud, AI and licence cost visibility across teams and services
- Budgets, forecasting, showback, chargeback and accountability controls
- Waste identification, rightsizing and prioritised optimisation actions
- Managed FinOps reporting and continual optimisation cadence
Need stronger operational or financial control?
Start with the immediate issue, whether that is service reliability, support ownership, licence visibility or cloud cost pressure. Altiatech can assess the current position and shape the right managed and optimisation model.
How we deliver | ALTRO™
One connected delivery model from first assessment to continual optimisation.
ALTRO™ connects strategy, governance, transformation, live service ownership and continual improvement. It gives every engagement a clear route from understanding the current position to delivering and sustaining measurable operational value.
Set direction
Lead
Define the strategy, governance, architecture, ownership and roadmap needed to move forward with control.
Typical outputs
- Technology strategy
- Governance model
- Architecture and roadmap
Deliver change
Transform
Implement controlled change across cloud, cyber, networks, workplace, applications, data and AI.
Typical outputs
- Delivery plan and controls
- Build, migration and testing
- Transition and adoption
Own live services
Run
Operate, monitor and support live technology services with clear accountability and service governance.
Typical outputs
- Operational ownership
- Support and monitoring
- Reporting and service reviews
Improve over time
Optimise
Continually improve cost, performance, resilience, security, adoption and operational value.
Typical outputs
- Improvement backlog
- Cost and performance action
- Value and risk reporting
Start where the pressure exists
An engagement can begin with an assessment, a defined transformation, a live-service requirement or an optimisation priority.
Keep delivery connected
Strategy, architecture, implementation, support and improvement remain linked rather than being treated as disconnected projects.
Maintain clear accountability
Responsibilities, governance, measures and service ownership are defined throughout the lifecycle, including after go-live.
One stage or the full lifecycle: ALTRO™ can support a focused requirement or connect multiple Altiatech services into a wider programme of strategy, transformation, operations and continual improvement.
Discuss your starting point →How to engage
Choose the delivery model that fits the outcome, urgency and level of ownership required.
Altiatech services can be commissioned individually or combined into a broader programme. The engagement model is shaped around the client’s starting point, internal capability, risk position and desired operational outcome.
Flexible delivery
Start with the immediate need, then connect it to the wider technology roadmap.
A client may need a focused assessment, a defined transformation, ongoing operational ownership or access to specialist skills. Altiatech can begin at any of these points and expand the engagement as priorities develop.
- Single service, defined scope or time-bound assessment
- Multi-service transformation programme
- Managed service with ongoing accountability
- Specialist capability added to an existing team
01 · Assess
→
Advisory & Assessment
Establish the current position, define priorities and produce a clear evidence-based route forward before major decisions or investment are made.
Best suited to
Readiness reviews
Risk assessments
Strategy & roadmap
02 · Transform
→
Project & Transformation Delivery
Deliver a defined change programme with clear scope, governance, technical implementation, testing, transition and adoption responsibilities.
Best suited to
Cloud migration
D365 delivery
Security modernisation
03 · Run
→
Managed Service & Operations
Transfer defined operational responsibility to Altiatech with agreed service levels, monitoring, support, reporting, governance and continual improvement.
Best suited to
Service desk
Managed security
Cloud operations
04 · Enable
→
Specialist & Dynamic Resourcing
Add targeted expertise to an internal team for a defined period, capability gap, delivery phase or specialist technical requirement.
Best suited to
Skills gaps
Delivery support
Interim capability
Public sector and procurement-led engagements
Altiatech can help buyers define the requirement, confirm the appropriate route to market, scope responsibilities and move from call-off into controlled onboarding and delivery.
Start the conversation
Start with the pressure point. Build the right service around it.
You do not need to begin with a fully defined technology programme. Altiatech can help clarify the requirement, identify the right capabilities and shape a practical route from assessment and strategy through delivery, managed operations and continual improvement.
Clarify the need
Define the business outcome, operational pressure, risk or technology constraint that needs attention.
Shape the engagement
Agree the scope, deliverables, responsibilities, governance, dependencies and route into delivery.
Move forward with control
Begin with a focused assessment, a project, specialist support or a wider managed service model.
Outcome-led scoping
Clear governance
Defined ownership
Continual improvement