The Organisation

Client: Premium Credit

Industry: Finance

Services: Digital Transformation

Premium Credit is the number one premium finance company in the UK and Ireland. 

With over 2 million customers, they provide finance to help pay for insurance premiums, school fees and membership fees, with over 3,000 brokers who offer that insurance. 

As Premium Credit was planning for its next technological advancement the company enlisted the help of Altiatech back in 2017. 

With the introduction of Dynamics 365, Surface and Windows 10, we helped Premium Credit accelerate its digital transformation and increase the efficiency and flexibility of its IT services.

Vision and Goal

Starting with their office move, Altiatech executed a flexible work style for Premium Credit. Adhering to a conservative budget, we helped map out a strategic plan, meticulously evaluating the best technologies for the needs of the organisation and its workforce, helping to shape the culture and the organisation they envisioned. 

Through a combination of Microsoft Dynamics 365, Windows 10 and Surface devices, Altiatech helped enable new ways of working for their staff and increase business. 

"One of the things we're looking to Dynamics to provide is this fully integrated broker experience, that links the telephony platform, with the chat platform, with the emails...It's certainly improving the relationship we have with our brokers and with our own customers, and we're very pleased with the results that's bringing in terms of retention and repeat business. It enables us to grow our business and compete much more successfully within the market."

Mark Dearnley, Chief Information Officer at Premium Credit.

Digital Experience

Digital progression is necessary for the future success of any company. With many digital projects rolled out, Premium Credit was striving to expand its recognition and strengthen the customer experience. 

Altiatech identified and delivered technologies such as Clevertouch and Epson Interactive BrightLink Projectors to enhance training, creative thinking and collaboration for Premium Credit. 

Moving into a new Cloud-centric arena, the focus was placed on Microsoft Cloud, hosting their third data center in Azure to provide real-time analytics in Microsoft System Center Operations Manager. 

“The ability to work on the go is critical to me, there’s a massive difference in terms of what I can do in what time, it’s had a really transformative effect in the way that I work”.

Charles Johnson, E-Commerce Director at Premium Credit. 

The Results

Altiatech delivered front line security to a £4 billion business, offering comprehensive threat protection against advanced and evasive targeted attacks and presenting real-time, in-line threat intelligence that protects critical data, applications and infrastructure, all without affecting network performance and internal coherence. 

Altiatech has established a reliable, technology centred partnership with Premium Credit, fulfilling their business needs and continuing to deliver innovative solutions that meet their daily requirements. 

Mark Dearnley said:

"We work with Altiatech, and they have massively accelerated everything we've been able to do. We rely on them for some deep technical knowledge, and we rely on them for helping us see the road-map that's coming from Microsoft." 

Want to learn more? 

If you would like to experience similar benefits to your business and receive  advice on how we can accelerate your digital transformation, please get in touch.