Understand the current estate and required outcomes
Understand the current estate, risks, opportunities and business outcomes before committing to change.
- Current-state discovery
- Risk and dependency analysis
- Outcome and readiness definition
Services
Modernise, secure, optimise and run IT reliably.
Altiatech helps public and private sector organisations improve control across managed operations, cloud, AI, productivity, identity, cyber security and technology cost. Start with one priority or combine services into a connected delivery model.
Managed operations
Cloud and AI
Identity and cyber
FinOps and licensing
Core services
Seven service areas, connected around the outcome you need.
Each service can be scoped independently. Where the requirement crosses several areas, Altiatech can bring them together under one operating model with clear ownership, reporting and improvement.
- Service desk, operational support and escalation
- Monitoring, reporting and service reviews
- Controlled onboarding into live service
- Improvement across cloud, users, identity, cyber and cost
Run and enable
End User & Productivity
Support Microsoft 365, devices, collaboration, secure working and modern user productivity.
View service → Modernise and enableCloud & AI Enablement
Assess readiness, strengthen foundations and put the right architecture, governance and controls in place.
View service → Adopt and transformAI Accelerator
Move from AI interest to prioritised use cases, readiness, governance, adoption and a measurable roadmap.
View service → Secure and controlSecure Identity
Strengthen identity and access governance for employees, suppliers, administrators and AI-enabled workflows.
View service → Protect and improveManaged Cyber Security
Protect, detect, respond and improve through practical security support and evidence-led controls.
View service → Optimise and governCost, AI & Licensing Optimisation
Improve visibility, forecasting, accountability and control across cloud, AI and Microsoft licensing spend.
View service →Not sure which service fits? Bring the pressure point or business outcome. Altiatech can help shape the requirement and identify the right starting point.
Discuss your requirement →ALTRO™ enterprise transformation methodology
One connected lifecycle from current-state assessment to continual improvement.
ALTRO™ brings strategy, governance, delivery and live service ownership into one practical methodology. It can guide a focused project, a service onboarding or a wider managed relationship across several Altiatech capabilities.
Set the direction and governance
Define the strategy, governance, architecture and roadmap needed for accountable delivery.
- Strategy and target state
- Decision rights and governance
- Architecture and roadmap
Deliver controlled modernisation
Deliver cloud, AI, cyber, networking, workplace, applications and data modernisation with clear control.
- Structured delivery and onboarding
- Adoption and change enablement
- Testing and service readiness
Operate and govern live services
Operate, support and govern live services through accountable ownership, monitoring and reporting.
- Service support and ownership
- Operational visibility
- Structured service reviews
Improve value and performance continually
Continually improve performance, resilience, security, adoption and cost using operational evidence.
- Prioritised improvement actions
- Cost and licensing control
- Security and maturity reviews
Common starting points
Start with the pressure point, not the service name.
Technology requirements often overlap. These routes help buyers begin with the outcome that matters most, then connect the supporting services where needed.
Operational control
We need better service ownership and support.
Start with Managed Services to clarify responsibilities, stabilise operations and create a visible service rhythm.
→ Readiness and modernisationWe need stronger cloud or AI foundations.
Start with Cloud & AI Enablement to review readiness, architecture, data, identity, security, cost and governance.
→ Security and riskWe need stronger access and security controls.
Start with Secure Identity or Managed Cyber Security to strengthen governance, visibility, detection and response.
→ Financial controlWe need clearer cost visibility and accountability.
Start with Cost, AI & Licensing Optimisation for Aquila-powered visibility, forecasting and governed action.
→How to engage
A clear route from requirement to delivery.
Altiatech supports private and public sector buyers through early scoping, route selection, service definition, controlled onboarding and ongoing governance.
Private and public sector
Shape the requirement before delivery begins.
For private sector organisations, this may lead to a scoped project or managed service proposal. Public sector buyers can explore procurement-aware routes including G-Cloud 14 and Technology Services 4, subject to confirming suitability for the live requirement.
Clarify the requirement
Agree the business outcome, service pressure, risk, constraints and procurement context.
Select the right route
Identify the most suitable commercial or procurement path for the live requirement.
Shape the service
Define deliverables, responsibilities, onboarding, reporting, governance and success measures.
Onboard and improve
Move into controlled delivery or managed operation with clear ownership and review routines.
Framework and accreditation wording should be checked against Altiatech's confirmed status before final publication or call-off.
Questions before you start
Common questions about choosing an Altiatech service.
Which service should we start with?
Start with the outcome you need most. Use Managed Services for operational ownership, Cloud & AI Enablement or AI Accelerator for readiness and adoption, Secure Identity or Managed Cyber Security for risk, and Cost, AI & Licensing Optimisation for financial control.
Can several service areas be combined?
Yes. A managed service may include workplace support, cloud, identity, cyber security and cost optimisation. Altiatech can combine the relevant capabilities under one scoped delivery and governance model.
Do we need a fully written brief before contacting Altiatech?
No. An early scoping conversation can help define the desired outcome, current pressures, dependencies, service boundary, route to market and practical next steps.
Where does Aquila fit within the services?
Aquila supports the Cost, AI & Licensing Optimisation proposition where organisations need stronger cloud, AI or Microsoft licensing visibility, forecasting, governance and accountability.
Can Altiatech support public sector procurement?
Yes. Altiatech can help buyers define the requirement, confirm the most suitable available route, shape the scope and move into governed delivery. Framework suitability should be confirmed against the live requirement.
Start a conversation
Shape the right service model for your technology priorities.
Talk to Altiatech about managed operations, cloud and AI readiness, identity, cyber security, productivity, cost control or a requirement that spans several areas.